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Instant Pot 5 Cup Rice and Grain Cooker
The Instant 5 Cup Rice & Grain Cooker brings 6 in 1 functionality to your countertop, plus smart features that make rice and grain cooking simple. Break-through CarbReduce technology reduces carbohydrates and sugar in rice up to 40%* without having to sacrifice taste and texture. Six smart cooking pre-set programmes takes the guesswork out of time and temperature settings. When the rice is done, keep it warm for up to 10 hours, so you have fresh rice available whenever you need it. And clean-up is easy, with non-stick cooking pot, stainless steel CarbReduce steam basket and a removable inner lid, all dishwasher safe. Read more
The Instant 5 Cup Rice & Grain Cooker brings 6 in 1 functionality to your countertop, plus smart features that make rice and grain cooking simple. Break-through CarbReduce technology reduces carbohydrates and sugar in rice up to 40%* without having to sacrifice taste and texture. Six smart cooking pre-set programmes takes the guesswork out of time and temperature settings. When the rice is done, keep it warm for up to 10 hours, so you have fresh rice available whenever you need it. And clean-up is easy, with non-stick cooking pot, stainless steel CarbReduce steam basket and a removable inner lid, all dishwasher safe.
Features:
- 6-in-1 functionality: white rice, brown rice, slow cook, saut?, steam and CarbReduce.
- CarbReduce technology reduces carbs and sugar in rice up to 40% without sacrificing taste and texture*.
- Six smart cooking pre-sets make cooking simple.
- Level marks in CarbReduce steam basket to easily measure water.
- Keep warm up to 10 hours for rice that is ready when you are.
- Dishwasher-safe non-stick cooking pot, stainless steel CarbReduce steam basket and removable inner lid for easy clean-up.
- Slim profile and matte finish looks beautiful on your countertop.
- Included accessories include a rice spoon and measuring cup.
- Product Dimensions H x W x L = 25.5cm x 30.5cm x 30.5cm (In Pack)
PLEASE NOTE: The carb reduce works by boiling the rice in the first part of the cooking process and steaming towards the end, excess water is left in the base below the basket. If wanting to keep the rice warm after the 40-minute cooking process this excess water needs to be poured away, otherwise there will be extra moisture and the steaming process will continue turning the rice mushy.
When the Instant Pot first became a cultural phenomenon and kitchen must-have, it revolutionized home cooking for a global community of food lovers whose passion has since inspired countless recipes, books, and online forums. The company?s main goal is to make Instant Pot products known around the world as providing the best kitchen experience by offering unsurpassed user interface design and connected technologies. A lofty goal but as the company continues to develop, design and release lots of fantastic new products we believe they are certainly well on their way.
Shipping
Shipping Costs:
Free shipping for orders over $150!
Check out our current shipping charges below:
Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50
We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.
NZ Islands Courier Charges:
If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.
Bulky Items:
Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.
Processing Times:
All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
Track and trace:
We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.
Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.
Stock Availability
Although we are a small family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.
All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).
Returns and Warranty
Returning an item:
Cookware makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.
Change of mind:
If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.
Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.
Arrange your return in 3 steps:
Step 1: Contact our friendly customer care team.
Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Cookware).
Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.
Contact details:
Email – enquiry@cookware.co.nz
Phone – 09 218 8300
Address – Unit O, 18 Link Drive, Wairau Valley 0627
Damaged Package:
If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).
Faulty Product / Warranty:
We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.
If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.
When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.
All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.
If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.