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Swiss Diamond XD Non Stick Fry Pan - 24cm
Need today? Please call us to see if pick up is available at our Wairau Valley store today as our stock changes daily (if we have sold out new stock will only be days away)
The Swiss Diamond Induction Fry Pan 24cm is ideal for preparing the perfect omelette. The high-quality non-stick cooking surface eliminates the need for unhealthy oils or butter and ensures easy clean-up. Building blocks for the ultimate cookware collection. Read more
The Swiss Diamond Induction Fry Pan 24cm is ideal for preparing the perfect omelette. The high-quality non-stick cooking surface eliminates the need for unhealthy oils or butter and ensures easy clean-up. Building blocks for the ultimate cookware collection.
The Swiss Diamond non-stick coating has been named the best non-stick cookware for the past three years in a row by the leading U.S. consumer organization and is also ranked #1 in both Australia and New Zealand.
In lab tests, utilising over 12,000 continuous strokes of coarse sandpaper, Swiss Diamonds diamond-reinforced coating totally outperformed the competition and will give you years of trouble-free nonstick cooking and easy clean-up.
Swiss Diamond® cookware is made of pressure-cast aluminium for uniform heat distribution with no hot spots. It is guaranteed not to warp. Each piece has a perfectly flat base for use on any ceramic, gas or electric cooktop including induction.
Rounded sidewalls and a perfectly flat bottom combined with a ergonomically-designed, securely attached stay-cool handle makes it simple to manoeuvre the fry pan while cooking. The handles are so well balanced and temperature safe up to 260°C, allowing you to finish cooking in the oven.
Features:
- Made in Switzerland
- Cook without oil
- Eco-friendly production process
- Oven-safe up to 260°C.
- Diamond reinforced nonstick surface (real diamonds in a high quality composite) provides years of trouble-free cooking and easy clean-up.
- Extra thick, cast aluminum body with a perfectly flat base will not tip/spin or warp. Provides uniform heat distribution.
- Use on any stovetop including induction.
- Rivet-free cooking surface for maximum protection against bacteria.
- Brushed stainless steel flame guard.
- Comfortable, ergonomic handles designed to stay cool on the stovetop.
- Swiss Diamond's state-of-the-art nonstick coating makes clean-up quick and easy. Simply use hot water and soap, and even burned-on food particles are removed in just a few wipes
Swiss Diamond can trace its roots back to 1974, Sierre, Switzerland, as a scientific research company exploring new materials and surface coatings. Fast forward a few years to 2001, when a revolutionary non-stick no toxic coating suitable for use on cookware was developed leading to various awards and world-wide recognition. To this day, all non-stick products designed by Swiss Diamond are manufactured with this cutting-edge "XD" non-stick surface coating. They also craft top-of-the-line cooking essentials from superior quality stainless steel under the Premium Steel range. Any piece from Swiss Diamonds new Premium Steel Collection whether it’s the stainless-steel saucepan, casserole or fry pan is set to perform! Swiss Diamond cookware is manufactured mainly in Switzerland, using hydroelectric green power supply.
Shipping
Shipping Costs:
Free shipping for orders over $150!
Check out our current shipping charges below:
Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50
We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.
NZ Islands Courier Charges:
If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.
Bulky Items:
Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.
Processing Times:
All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
Track and trace:
We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.
Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.
Stock Availability
Although we are a small family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.
All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).
Returns and Warranty
Returning an item:
Cookware makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.
Change of mind:
If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.
Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.
Arrange your return in 3 steps:
Step 1: Contact our friendly customer care team.
Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Cookware).
Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.
Contact details:
Email – enquiry@cookware.co.nz
Phone – 09 218 8300
Address – Unit O, 18 Link Drive, Wairau Valley 0627
Damaged Package:
If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).
Faulty Product / Warranty:
We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.
If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.
When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.
All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.
If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.